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General Details

Identity and address of the seller

You conclude a contract of sale with the company HI-TECH for Gamers GmbH, 4050 Traun, Johann Roithner-Straße 131, Austria. You can find more details about the seller in the Imprint.


If you have found the product you are looking for, you can add it to the shopping cart by clicking on the ADD TO CART button. You can view the content of the shopping cart at any time without obligation by clicking on the CART button. The products can be deleted from the shopping cart at any time by clicking on the REMOVE button. If you want to buy the products in your shopping cart, click on the CONTINUE button. You will then be asked to enter your personal information, choose the payment method and confirm the customer information. You can cancel the order process at any time, or complete it by clicking on the SUBMIT ORDER button.


By clicking on the SUBMIT ORDER button, you submit a binding order of the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent. The purchase contract is concluded with our delivery confirmation or delivery of the goods.

Insight into the text of the contract

The text of the contract gets stored. You can have a look at the general terms of the contract on this page at any time. You can look at the specific data of your order in „My account“.


The prices are final prices and include the VAT of 20 % at present. On the product pages you will find more details.

Forwarding expenses

We usually transport your ordered goods with the Post.

Free shipping to all EU (European Union) Member States

EU Member States: Belgium, Bulgaria, Croatia, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Sweden.

When shipping to Switzerland, Liechtenstein or the United Kingdom we raise shipping charges (incl. charges for customs clearance). The VAT has to be paid in the target country (Switzerland, Liechtenstein, United Kingdom). Shortly after receiving the goods you will receive an invoice by the customs department including a money order.

Payment methods

The invoice amount can be paid either by prepayment, Sofortbanking, payment by installments, Paypal or by credit card. You get further information (such as on the date your payment is due) when you select a payment method.

Delivery times

For the scheduled time of delivery please consult the description of the product. If there is no information there, the delivery takes place within 3 working days after the receipt of your order. If you wish we can agree on longer-term delivery times.

Partial deliveries

We have the right to carry out partial deliveries as far as they are acceptable for you. Additional forwarding expenses have to be paid only after an explicit agreement.

The right of cancellation (consumers only):

In respect of distance contracts (FAGG gem. VRRL, RL 2011/83/EU) the consumer can withdraw from the contract within 14 working days. The period begins with the day the goods reach the consumer – if services are concerned instead of goods the period begins with the day the service contract is concluded. To exercise your right of withdrawal, you have to give us (HI-TECH for Gamers GmbH - 4050 Traun, Johann Roithner-Straße 131 Phone: 0043 7229 61000) a clear statement of your decision to withdraw from this contract. You can use the attached model withdrawal form for it. This withdrawal form can be found here: withdrawal form. The goods must be returned in such a way that no reduction in the mean value of the service is associated with it. If the goods received were put into service many hours over the course of several days, a usage fee and a compensation for the impairment is charged. If the customer withdraws from the contract pursuant to this provision, he/she has to contact HI-TECH immediately via [email protected] to arrange a pickup; if a credit was established for the contract, he has the cost of a required certification of signatures, and charges ( fees) to provide for the granting of credit. For services, starting with their execution as agreed within 14 working days from the conclusion of the contract, a withdrawal is not possible. There is no legal right of withdrawal in respect of distance contracts: a) for the delivery of goods which were produced according to our customer`s specification or were clearly customized according to the customer´s personal needs or which were not suited for returning due to their nature or might have perished quickly or whose expiry date might have been exceeded, b) for the delivery of audio or video recordings or of software, if the electronic data media delivered have been unsealed by the consumer. For contracts concluded using means of distance communication (eg e-mail), § 7 para 2 FAGG is valid. These provisions do not apply to non-EU countries.

The consequences of cancellation:

If you withdraw from this contract, we are required to repay you all payments received, including any delivery cost (with the exception of the additional costs arising from the fact that you have a type of delivery other than that offered by us, have chosen lowest standard delivery) and immediately and no later than fourteen days from the date on which the notification of your cancellation of this contract with us is received. For the repayment, we use the same means of payment that you used in the original transaction unless expressly agreed with you otherwise; in no circumstance will we pay fees for this repayment.

The right of cancellation does not apply in the following cases

Goods which have been produced according to the customer´s specification or clearly customized according to the customer´s personal needs, or which are not eligible for a return due to their nature or may perish quickly or which have already passed their expiry date. Audio and video recordings or software if the delivered electronic data media have been unsealed by you newspapers, periodicals, and magazines


The warranty follows the legal regulations. In case the product is defective we choose to either make a compensation delivery or offer some other improvement. If the improvement fails or the replacement product is also defective, you can return the product and get a refund of the full purchase price or keep the product and get a price reduction. Please consult the product description for a possible manufacturer´s warranty.

Sweepstakes - Conditions of participation


Participation in the sweepstakes/raffle is free, voluntary and not linked to any purchase obligation.
By submitting the entire and correctly completed online registration, the participant confirms to have read the conditions of participation and to accept them without restrictions.

The organizer of the sweepstakes is:
HI-TECH for Gamers GmbH
Johann-Roithner-Straße 131
4050 Traun, Austria
Telephone: + 43-7229-61000
[email protected]

Unless otherwise stated, the registration for the respective raffle starts at 00:00 on the respective start date and ends on the end date indicated there at 00:00 - CET / CET ("execution period").
No correspondence can be made about the raffle.
Sweepstakes, which are carried out on Twitch, Twitter, Facebook or Instagram, have no connection to Twitch, Facebook, Twitter or Instagram and are not sponsored, supported or organized in any way by Twitch, Facebook, Twitter or Instagram.

Participation Requirements

Eligible for participation are only natural individual persons of legal age with unlimited legal capacity. Excluded from participation are employees of HI-TECH and their relatives.
Participation via the intervention of third parties, e.g. Contest agencies is excluded and will not be taken into account in determining winners. Per person there is only one possibility to participate in the respective sweepstakes. Exceptions will be announced for the respective sweepstakes. The participant is responsible for the accuracy of the given data.
Comments, posts, postings that violate Facebook or Instagram, Twitter guidelines, Austrian law, good manners and / or copyright will be removed without notice, when seen by our staff. The participant will thus be excluded from the raffle. Participation via raffle clubs and automated services is excluded.
The organizer reserves the right to exclude participants from the raffle due to false information, manipulation or the use of unauthorized aids.

Data Protection

The participant expressly agrees that the personal data transmitted by him / her will be stored electronically. HI-TECH is committed to complying with the relevant data protection regulations. Your consent to data storage and use can be revoked at any time by e-mail.
The participant agrees that in the event of a win, his/her first name and surname (in abbreviated form) will be published on the website and on social media.


HI-TECH reserves the right to change the prizes provided as an award at any time, even without stating reasons, by giving prices of the same or better value, even color changes are reserved. Cash redemption of the prize is not possible. The prize drawing will take place after the end of the implementation period, to the exclusion of the public. There is no obligation to accept the prize.
The winners will be informed in writing. Winners must contact us within 1 week of being notified. Should winners fail to confirm acceptance of the prize during this time, their claim to the prize will be forfeited without replacement. A replacement winner will then be determined after the same procedure.


To the extent permitted by law, HI-TECH excludes all warranties and liability for claims in connection with the raffle and the profits made against the raffle participant and the winners. Furthermore, HI-TECH assumes no liability for any technical difficulties affecting the final result of the competition or participation in the competition. Legal action is excluded.

Customer service – Opening hour

Attention, flexible opening hours:
If you want to visit us, please ALWAYS contact us before appointment (delivery and pick-up of new and repaired equipment, counseling, etc.)! Saturday & Sunday closed.

Contact: phone 0043 7229 61000 or by email at [email protected]

Phone: 0043 7229 61000

Sales department: [email protected]
Management: [email protected]

Our bank details


Bank: Oberbank Linz
Receiver: HI-TECH for Gamers GmbH
IBAN AT07 1500 0007 5100 7741


Bank: Oberbank Passau/München
Receiver: HI-TECH for Gamers GmbH
IBAN DE17 7012 0700 1061 1515 42


Bank: Oberbank Passau/München
Receiver: HI-TECH for Gamers GmbH
IBAN DE17 7012 0700 1061 1515 42

Caution: When paying for orders please always use your order number as reason for payment so that the payment can be assigned correctly! For other payments please enter the use of your name and purpose of the payment (repair, replacement, upgrade, etc.) as reason for payment.